The HR department has gone through some big changes over the years. In the past, HR’s main responsibilities included record-keeping, payroll, and compliance. Today, technology has automated and streamlined many HR functions, turning the focus towards personalized people management and building incredible workplace cultures.
Today’s job titles are beginning to reflect those changes and the increased importance of the employee experience. These changes have created new functions and titles for the HR department that reflect the new skills that today’s HR leaders possess. HR trends institute keeps a growing list of HR job titles—chief collaboration officer, people champion, and adventure coach—which reflect the changing function of the role.
HR job titles fit for the new world of work are crafted with creativity, purpose, and culture in mind. Here are six of our favorites.
1. Chief Diversity Officer/Diversity Leader
Companies today understand that diversity and inclusion are fundamental to business success and acknowledge that more needs to be done to remove inequality in the workplace. Chief diversity officers work across the company to align the diversity and inclusion goals with business outcomes. They also put policies in place around recruitment and promotions that can remove bias and hire or promote people who may otherwise be overlooked. Some of these practices include dropping degree requirements from job roles and instituting blind screenings for hiring and promotions.
2. Employee Experience Manager
For today’s growing companies, employee experience is everything. When you’re in competition for great talent and want to motivate employees to not just show up at work but to really enjoy what they’re doing, you need to invest in employee experience. What exactly does employee experience cover? Everything an employee encounters throughout their time at your company.
An employee experience manager is essentially tasked with providing a great employee experience. Sounds simple, right? The main responsibilities of an employee experience manager involve building strategies to improve the work culture and optimize every area of the employee lifecycle.
“Jobs have fragmented, and even whole careers have disappeared (and new ones appeared) as industries quickly evolve. Digitalization creates a personalized and enriched customer journey within the marketplace (e.g. Netflix, Amazon), so employees now demand the same personalized experience at work, full of moments that matter for people and brand.” Natal Dank, Co-founder PXO Culture
3. Chief Heart Officer
If home is where the heart is and your workplace is your second home, then how could a CHO not be crucial to your people’s happiness? Chief Heart Officer is the perfect title for a C-suite empath who enjoys reaching out and checking up. Understanding the experiences and changes that shape your employees’ lives calls for a professional who knows how to approach your people’s outside needs, personal preferences, or private happenings with sensitivity, coaching them to maintain work-life harmony at optimal levels.
4. Employee Wellness Manager
Although always important, wellness has taken center stage in the last couple of years as employees who worked from the office moved home overnight in the middle of a global pandemic. An employee wellness manager is becoming a more and more popular title in the HR world and is responsible for managing your company’s wellness programs. While this can include programs like yoga classes and at-home wellness challenges, it also includes medical services, employee assistance programs, and more.
5. Chief Learning Officer
Opportunities for growth are a key part of retaining your people, and learning opportunities are one of the many ways to develop your people. A CLO is in charge of learning management. Chief Learning Officers are generally experts in both corporate and personal training and are able to drive organizational strategy and goal setting, while aligning the development of their people with business missions and objectives. Sure, it’s a bit more technical than a Chief Heart Officer’s role. Still, it is key to professional growth, which is why the title is suited for a professional who prepares employees for their professional futures.
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6. Director HR Analytics
There’s no denying the power of data. As org charts flatten and traditional hierarchies are replaced by agile teams, people analytics offer much-needed insights about employee behavior, skills, engagement, teams, networks, collaboration, and how work gets done. A director of HR analytics is the key member of the HR team that can dive deep into people data and uncover insights that can enhance productivity, drive performance, and unlock innovation. They are as beneficial to employees as business leaders, who apply this data to improve the employee experience.
Back to the drawing board
Taking HR titles back to the drawing board doesn’t have to be a tedious or redundant task. It’s a pursuit that only helps us march into a new age of workplace infrastructure and understanding that allows us to be more specific and excited about the jobs we perform. No one ever said our work lives had to be boring, so why can’t the same be applied to our job titles, too?