What is emotional intelligence in HR?

Emotional intelligence (EQ) is the ability to recognize and regulate emotions effectively. In 1990, psychology professors Peter Salovey and John D. Mayer established the theory of EQ.

Why should HR leaders care about emotional intelligence?

EQ touches upon every aspect of human life, enabling humans to function with confidence, resilience, motivation, and empathy. HR leaders rely on EQ to lead, manage, and collaborate with employees, while managers, in particular, need EQ to inspire engagement, motivation, retention, and productivity.

How does emotional intelligence improve company culture?

Building a workforce of sound employees and managers who appreciate their self-worth and that of others contributes to positivity in the workplace. EQ lays the groundwork for employees to flourish and build strong interpersonal relationships, empowering them to create a more meaningful and happier work culture.