Founded in
What they do
Information Technology & Services
In a nutshell
Amido is an independent, vendor-agnostic technical consultancy specializing in designing and implementing cloud-native solutions. They help their clients build resilience at scale, flexibility for the future, and differentiation of customer experience.

How Amido achieved agility with bob

As a company that was scaling rapidly, Amido needed a system that kept their sites in Manchester and London connected, and kept their employees - regardless of location - constantly engaged. There was a need to centralize the community and culture amongst their employees while allowing everyone to feel that they’re part of something special and with purpose. And as a tech consultancy, Amido’s people are their product! Their people are focusing on solving real-world business problems for their clients, so keeping them engaged and productive was always a top priority and a key ingredient to business success.

The challenge

Amido also needed a system that would behave as a single source of truth for all communication – company-wide and within teams or departments. Part of keeping their people happy and a piece of helping the company’s two People professionals out relied on transparent and clear update channels, which they were lacking. Amido’s People Team wanted to transform any messaging platforms or hubs into a single community where everyone is heard, interacted with, and kept in the loop. 

Amido’s People Team consists of two professionals, both swimming in admin tasks and people data. As the company continued to scale, it was becoming increasingly difficult to keep up with the insights and data they’ve collected on a prior system, as well as the cultural needs of so many new hires. It was clear that either a new People Assistant was needed or perhaps, an HR solution that could cut admin time in half, centralize their data, and tend to the culture stuff stronger. 

Amido had a number of different systems for several separate pain points. For example, Amido’s People Team would run six monthly review cycles when they were smaller and could do it simply (face to face) but as they grew in size, they turned to Google forms to write down feedback in peer reviews. It wasn’t suited to Amido’s needs and they struggled to record performance reviews from there on out.

Our Solution

bob provided Amido with several features that their old HR system didn’t have. bob was the solution to a scaling issue, offering an agile system that could be customized and adjusted to fit Amido’s changing needs. Amido’s People Team was able to improve their time-off approval flow and bob’s Slack integration mirrored the way the work internally by boosting transparent communication company-wide. 

Amido’s People Team have 2-way approvals when it comes to time and attendance. Their holiday approval flow is now approved by project managers to save time. When people want to know who is in the office or who is out, they check bob’s daily digest updates and adjust their daily collaboration strategy accordingly. 

With bob, when Amido onboards a new joiner they can be assigned to a project manager in the system. This is especially helpful for new hires because they can go straight into Club view and immediately see faces and names and job titles, completely customized to their project – which is also accessible via Amido’s Trello boards. 

Finally, the People duo at Amido created a time off policy called Training, allowing them to track trends and run reports more effectively. Since it’s visible for everyone to see, employees can monitor their own training in a holistic manner. This specific tool enables transparency between the People Team, the Leadership Team and their people, smoothing out any time-related pain points that once existed. 

The Results
“It’s great that the platform is so open and flexible to, well, really anything we do. Something that we really love about bob is the constant transparency - we can always see what’s coming next on our roadmap, which is incredibly handy.”
Sophie Ward Amido

  • bob’s club view enhances the company culture and helps people bond remotely and in-house 
  • bob’s many integrations (especially with Slack) has created one central space where Amido employees can direct themselves to for company news 
  • Kudos and Shoutouts have centralized not just culture, but communication allowing people to connect across two international sites 
  • Admin time has decreased dramatically as the People Team continue to use a 2-step approval flow for holiday and time-off requests 
  • All information can now be found in one seamless and customizable system; specifically, surveys allow the People Team and team leaders to collect the feedback they need during reviews and the insights can be personalized and tracked in one central digital location 

Interested in more?

We believe that successful businesses have one thing in common: good people who feel valued.
And that fast- growing modern businesses need a better way of ‘doing HR’ to attract and keep real talent.

More case studies

How LeoVegas scaled culture and communication across 14 sites using bob
Mobile gaming

LeoVegas is an enterprise organization with more than 1,000 employees of multiple sub-companies spread across 14 sites located in the European Union and the United Kingdom.…

View case study >
How iTech Media gamified its bob launch
Online marketing, affiliate marketing, web development, SEO, digital content

iTech helps people make smart choices online by creating industry-leading experiences and comparison products.…

View case study >
How Waves went fully-digital (and fully-remote) using bob and MS Teams
Computer software

Waves Audio is the world’s leading developer of audio plugins and signal processors for the…

View case study >
Onboarding, data management, and the six-month test
Business software

Exsitec specializes in enterprise systems including business intelligence and mobile solutions. The company helps its…

View case study >
A (happy) single source of truth
Apparel & Fashion

With offices in four cities on two continents, Happy Socks needed a tool that could help them integrate their tech stack and smoothen their employee communications. Working with bob moved them from emails to Shoutouts, and from disparate systems (and spreadsheets, ew) to one single source of truth.…

View case study >
To onboarding
and beyond
Customer Engagement Platform

See how this customer engagement platform boosted their employee experience by streamlining workflows with bob.…

View case study >
Connecting a global storytelling platform
Storytelling platform for the creation of interactive content

See how bob is helping playbuzz create a transparent and fun culture…

View case study >
Centralizing culture
in one communication hub
Property development, hospitality, and management group

Read on to learn how bob’s HRIS became Bricks Capital’s employee-facing social media while taking care of HR admin on the backend...…

View case study >
Independently-owned brand experience agency

Everyone from the CEO down has given very positive feedback on bob.…

View case study >
Better Decisions with Data

Learn how this innovative payments technology platform started to make better decisions with bob…

View case study >
Peer Review in a

Learn how this innovative payments technology platform started to make better decisions with bob…

View case study >

Learn how this digital remittance solution provider used bob to implement people-centered processes…

View case study >