HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 2000 midsize and multinational companies.
Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Monzo, Happy Socks, Gong, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people.
Come and be you with us
Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that’s bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we’re waiting with open arms. Come join us.
About the role
We’re looking for an energetic and positive CS Revenue Operations Manager to join our Customer Success Operations Team. Reporting to the Head of Customer Success Operations, this person will be responsible for managing and optimising the revenue operations process, from lead generation to customer expansion and retention for the Customer Success Department. They will work closely with the Customer Success and marketing teams to align efforts and use data and analytics to measure and improve performance with the common goal of increasing revenue growth from our existing customers.
You will work with stakeholders within the Customer Success team and cross-departmentally to gather/align on requirements, build/improve processes, manage stakeholders, and execute on the improvements to our Revenue Operations processes. The ideal candidate will have experience in revenue operations, strong analytical and problem-solving skills, and a deep understanding of sales processes and customer lifecycles. including the sales process for already existing customers.
Metrics that this role will be expected to track and impact:
You’ll be great in this position if you have strong project management skills & attention to detail, a love of tech, a technical background, are driven by data, implementing solutions / tools and love to stay curious.
If this describes you and are passionate about solving complex problems in a scale-up environment we would love to hear from you!
Critical for the Role…
Join our village
HiBob is a village filled with amazing people and we’re especially proud of that. It’s a place where Bobbers can be themselves. We’re about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you’ll receive competitive compensation, benefits, and pre-IPO equity alongside all of this:
If this sounds like something you’ve been looking for, we’d love to have you. Come on, join our village!
***Learn about our hybrid working model***
BELONGING AT HIBOB
Our success depends on our people, and we want HiBob to be a workplace where everyone can feel a sense of belonging and thrive, so we’re committed to being proactive at all levels so that our workforce reflects the communities in which we live, work, and hire.
We are open to all talent. All qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).
Please contact us if you’d like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities. We want you to bring the best of you. You can email [email protected] or speak to the recruiter when they arrange a call with you.
We will ask you to share some voluntary personal information as you apply. We want to have an opportunity to consider a diverse pool of qualified candidates. This information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. Please take a few moments to complete it. Hiring Managers do not have access to this information, and we will treat your information confidentially.