Global Production Coordinator

Lisbon | Marketing | Full-time

Job Description

About Us

HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 1500 midsize and multinational companies.

Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as Monzo, Happy Socks, Gong, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people.

Come and be you with us 

Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that’s bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we’re waiting with open arms. Come join us. 

About the Position

This position is a key role within the Brand Marketing organisation, managing projects and resources of planned as well as ad-hoc creative requests, and providing operational support across the whole Brand group. This would resource management of our internal creative team, coordinating the outsourcing of creative requests to our approved agency partners, coordinating business reviews with our agency partners and managing POs and invoices would also be a key responsibility.

The role is focused on providing fast and accurate project management support to enable efficient delivery of creative requests in support of demand, awareness, event, corporate, global, and strategic brand initiatives. This includes project planning and engagement processes, effective use of tools and systems related to project intake, team briefings and task assignment and workflow, and the adherence to SLAs for “on time, on budget and on brief” delivery of all creative services projects. 

Additionally, you’ll be responsible for working with the Global Programs Planner to properly plan for resource utilisation in the upcoming quarter against key clients’ projects in order to smoothly manage/meet expectations of the internal clients. Further, this role will regularly assist with budgeting as it relates to employing internal and external resources necessary for creative services. Lastly, this role will regularly report on project load and SLA performance, identification of skill-set gaps within the in-house services, and the regular performance reviews of external agencies partners.

About You

You are an experienced creative services project/production specialist, who wakes up every morning thinking how the Brand Group’s creative team can best meet and exceed the HiBob organisation’s expectations regarding delivery of high-quality creative. You have experience working in a global company and understand the challenges and benefits of working across multiple time zones.

You understand the dual masters we serve: both our brand’s extremely high bar of creative and branding excellence (and the processes required to achieve this), as well as our client’s demanding schedules of project delivery and strategic excellence that often times requires careful reconciliation. Your veteran experience in creative services allows you to speak both the language of the Brand Group’s creative leaders, writers and designers, as well as the language of our marketing, sales, product, and HR leadership. In particular, your past collaborations with marketing and other corporate leaders means you understand the fundamentals of modern marketing, the SAAS consumer, brand building in the hyper-competitive HR category, and the byzantine world of software development and regular releases. Lastly, you are someone who wants to work where the leadership and colleagues genuinely cares about customer success, they are dedicated to the well-being and career growth of their employees, and where everyone feels included. With your experience, passion and influence, you’ll hit the ground running on Day 1.

Requirements

  • 4+ years of agency/resource management experience, including at least 2 years of directly related experience in marketing and budget management
  • Global experience working with different cultures, understanding language barriers, and working across time zones
  • Strong project management execution, results driven, with ability to hold teams accountable for end results, setting appropriate milestones to validate progress
  • Experience managing projects through tools including WorkFront, Asana, Monday, or similar
  • Experience managing external vendors, contractors, and agencies
  • Fluent user of Google Suite, Adobe Acrobat, Microsoft Office, and Asana preferred
  • Previous experience on a global creative team or account
  • Experience within the SAAS or consumer software industry preferred
  • Exceptional interpersonal skills, including the ability to build relationships across multiple departments at all levels, both inside and outside the company
  • Solid verbal and written communication skills
  • Commitment to delivering excellent customer service and achieving goals
  • Ability to work with minimal supervision, learn quickly, and thrive in a fast-paced, cross-functional, collaborative environment with multiple projects, initiatives, and priorities
  • Ability to quickly identify problems and seek to solve them

Join our village

HiBob is a village filled with amazing people and we’re especially proud of that. It’s a place where Bobbers can be themselves. We’re about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you’ll receive competitive compensation, benefits, and pre-IPO equity alongside all of this:

  • Competitive compensation
  • Company share options plan
  • Health Insurance for you and your kids
  • We have a flexible hybrid working model
  • Work from home allowance- to get your home office set up!
  • 2 Social Impact days per year for volunteering
  • Prepaid meal card (~€7.50 per day for 12 months)
  • Awesome employee referral program- $2,500 for each successful referral with an additional ambassador programme
  • Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment)
  • Fun company and team social events (locally and virtually with our global teams)
  • Bob balance days - 4 additional days within a calendar year - Enjoy a company-wide long weekend at the beginning of each quarter

If this sounds like something you’ve been looking for, we’d love to have you. Come on, join our village!

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