IT Specialist

New York | IT | Full-time

Job Description

About us

Hibob was founded to modernize HR tech. Our intuitive and data-driven platform, bob, was built for the way people work today: globally, remotely, and collaboratively. Since its launch in late 2015, bob has achieved consecutive triple-digit year-over-year growth and become the HRIS of choice for more than 1,500 modern, midsize, and multinational companies who understand that a powerful, agile HR tech suite is mission-critical and a key driver of organizational success. 

● Disruptive SaaS Organisation 

● Series C funded $274 M 

● Offices in New York, London, Tel-Aviv, Amsterdam and Australia

About you

We are looking for a talented IT Specialist with 3+ years to join our IT department. If you have extensive knowledge of Windows and macOS environments and understand networking concepts. You have excellent verbal and written communication skills and you’re a service-oriented team player who’s just as comfortable working alone as you are in a team.

We are looking for a new team member in our IT department, to assist with our rapidly growing team and requirements. If you are highly motivated, have basic experience with cloud services, Windows-based and OSX-based systems, willing to join an exciting company and team, Hibob is the place for you.

What Will You Do:

  • Respond to first-level requests and issues related to workstation hardware and software, network connectivity, and audio, video, and web conferencing systems
  • Perform account administration, software installation, and other routine activities
  • Install and manage Windows and OSX based systems
  • Support with corporate cloud services such as G Suite, Webex, and Office 365
  • Manage and support corporate services, such as printers, network, and conferencing rooms

Requirements

What You Should Have:

  • 1-2 years of experience as an IT help desk technician from a SaaS company
  • Experience performing Tier 1 troubleshooting
  • Experience with Windows and Apple OSX
  • Ability to diagnose and resolve basic technical issues
  • Self-motivated and self-directed – with the ability to take a task and run with it through completion
  • Customer-oriented and cool-tempered

 ***Our employees work hybrid

Why Work With Us

At Hibob we are committed to creating an excellent employee experience. Our bobbers, culture, and additional benefits all make bob a great place to work. Come join us! We offer a competitive compensation package that includes salary, benefits, and pre-IPO equity. We have a beautiful office located in NYC and remote bobbers coast to coast.

  • Stock options at a high-growth unicorn startup
  • 100% subsidized medical, dental, and vision coverage for employees
  • 401(k) with a 3% company match starting from Day 1
  • Hybrid working model for bobbers in the NY metro area
  • Work from home allowance to get your home office set up!
  • Temporary remote work-from-anywhere in the world for up to 2 months after 6 months of employment
  • Annual Headspace subscription and wellness benefits
  • Two social impact days per year for volunteering
  • Bob balance days - 4 additional days within a calendar year - Enjoy a company-wide long weekend at the beginning of each quarter
  • Employee referral program - $2,500 bonus for each successful referral with an additional ambassador bonus
  • Fun and frequent social events (in-person and virtual)
  • We love birthdays - take the day off and receive a special gift 
  • Dog-friendly office

#Okta #Jamf #Gsuite #AV #helpdesk #Security #SaaS

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