About Us
HiBob was founded to modernise HR tech. HiBob's intuitive and data-driven platform, Bob, was built for the way people work today: globally, remotely, and collaboratively.
Since its launch in late 2015, Bob has achieved consecutive triple-digit year-over-year growth, and become the HRIS of choice for more than 1,500 modern, midsize and multinational companies who understand that a powerful, agile HR tech suite is mission-critical and a key driver of organisational success. We support fast-growing companies across the globe such as Monzo, Happy Socks, Gong, Fiverr, and Vayne.
- Disruptive SaaS Organisation
- Series C funded $274 M
- HiBob is a vibrant, dynamic, happy place to work. A start-up with an amazing culture, and bright and resourceful people in London, Amsterdam, New York, Sydney, and Tel Aviv.
About the role
We are looking for a talented IT Support Specialist to join our IT department. This is a great opportunity to be the ‘go to’ person in the UK for all things IT and supporting our teams. (we mainly work with Macs)
What Will You Do:
- Respond to users requests and issues related to workstation hardware and software, network connectivity, audio / video and web conferencing systems
- Perform account administration, software installation, and other routine activities
- Install and manage Windows and MacOS systems
- Support with corporate cloud services such as Okta, G Suite, Jamf, Zoom, Zendesk, Office 365 and more
- Manage and support corporate services, such as printers, network, and conferencing rooms
- Manage the Onboarding / Off-boarding processes
- Work on technological challenging projects
- 1-2 years of experience as an IT help desk technician from a SaaS company
- Experience performing Tier 1, 2 troubleshooting
- Experience with Windows and Apple macOS
- Ability to diagnose and resolve basic technical issues
- Self-motivated and self-directed – with the ability to take a task and run with it through completion
- Customer-oriented and cool-tempered
***Learn about our hybrid working model***
Why work with us
At HiBob we are committed to creating an excellent employee experience. Our employees, culture, and additional benefits all make Bob a great place to work, come join us! We offer a competitive compensation package that includes salary, benefits, and pre-IPO equity. We have a beautiful office located in Farringdon, London.
- Company share options plan - every employee can eventually become a shareHolder
- Cash allowance for health insurance
- Annual vision allowance
- Perkbox membership
- Annual Headspace subscription and wellness benefits
- Travel support (cycle scheme and season ticket loans)
- Hybrid working from day 1
- Work from home allowance - to get your home office set up!
- Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment)
- Bob balance days - 4 additional days within a calendar year - Enjoy a company-wide long weekend at the beginning of each quarter
- 2 Social Impact days per year for volunteering
- Awesome employee referral program- $2,500 for each successful referral with an additional ambassador programme
- Pension scheme auto-enrolment from day 1
- Fun company and team social events (locally and virtually with our global teams)
- We love birthdays - take the day off and receive a special gift
#Okta #Jamf #Gsuite #AV #helpdesk #Security #SaaS
