Technical Implementation Manager

London | Customer Success | Full-time

Job Description

About Hibob

bob is an all-in-one people management platform. We believe that successful businesses around the world have one thing in common: good people who feel valued. And that fast-growing modern businesses need a better way of ‘doing HR’ to attract and keep real talent. So we’re on a mission to be the must-have platform for engaging and managing people.

● Disruptive SaaS Organisation 

● Series C funded $274 M 

● Offices in New York, London, Tel-Aviv, Amsterdam and Australia

About You

 You’ll be passionate about delivering a great customer experience to our users and be well versed in handling technical conversations. A quick learner and serious about making an impact at an organization set on becoming the number one player in the HCM space. The ideal candidate would be an experienced Integration manager or a Solution Architect looking to take the next step up in their career.

What will you do? 

●   Lead our clients’ integration ecosystem & internal processes

●  Subject matter expert on all integration aspects, as part of the implementation team.

●   Work closely with clients technical teams to execute integration effectively

●   Work closely across internal teams to continue to build our integration suite

Requirements

Technical:

* Web application experience (e.g. JSON, XML, etc).

* Web services API`s experience (e.g. JSON, REST, etc)

* Self Learning capabilities

* IT infrastructure understanding (Single Sign-On, Active Directory, O365, G-Suite, OKTA)

* Experience with external, client-facing project management, professional services, Technical support, Implementation

 * SQL - Optional

* Understanding customers network topology in order to deliver implementation options

You’ll be great for this role if you have:

●   Understanding of HR tools ranging from ATS, Payroll & Internal communication tools and how they connect to bob

●   Payroll integration experience

●   Experience with configuration and implementation of SaaS applications, preferably in HR

●   2-3 years of experience integrating solutions in a client-facing role

●   Strong communication skills

●   Extensive experience using consultation & project management skills

***Our employees work hybrid

Why work with us

At Hibob we are committed to creating an excellent employee experience. Our employees, culture, and additional benefits all make bob a great place to work, come join us! We offer a competitive compensation package that includes salary, benefits, and pre-IPO equity. We have a beautiful office located in Farringdon, London.

  • Company share options plan  - every employee can eventually become a shareHolder 
  • Cash allowance for health insurance
  • Annual vision allowance 
  • Perkbox membership
  • Annual Headspace subscription and wellness benefits
  • Travel support (cycle scheme and season ticket loans)
  • Hybrid working from day 1
  • Work from home allowance - to get your home office set up! 
  • Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment)
  • 2 Social Impact days per year for volunteering
  • Awesome employee referral program- $2,500 for each successful referral with an additional ambassador programme
  • Pension scheme auto-enrolment from day 1
  • Fun company and team social events (locally and virtually with our global teams)
  • We love birthdays - take the day off and receive a special gift






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