Payroll Implementation Expert

London | Customer Success | Full-time

Job Description

About Hibob

Hibob was founded to modernize HR tech. Hibob's intuitive and data-driven platform, bob, was built for the way people work today: globally, remotely, and collaboratively. Since its launch in late 2015, bob has achieved consecutive triple-digit year-over-year growth and become the HRIS of choice for more than 1,500 modern, midsize and multinational companies who understand that a powerful, agile HR tech suite is mission-critical and a key driver of organizational success. Fast-growing companies across the globe such as Monzo, Happy Socks, Gong, Fiverr, and VaynerMedia rely upon bob to help HR and managers connect, engage, develop, and retain top talent.

● Disruptive SaaS Organization 

● Series C funded $274 M 

● Offices in New York, London, Tel-Aviv, Amsterdam and Australia

About You

You’ll be passionate about delivering a great customer experience to our users and be well versed in handling tough questions on the latest and greatest HR practices. You’re a quick learner and serious about making an impact at an organization set on becoming the number one player in the HCM space. The ideal candidate would be an experienced HR Professional looking to take an exciting step into the HR Tech space.

What will you do? 

  • Being the main point of contact for your SME area for our Customer Success Managers, Implementation Managers, and ultimately our customers
  • Act as a subject matter expert of bob’s payroll module within the professional services organization
  • Identify the clients needs and guide them on ways to configure the module through the implementation phase
  • Identify and analyze the latest trends and best practices in your SME area on an ongoing basis
  • Work cross-functionally with our Sales, Dev, Product, & Account teams
  • Be the main focal point to PM & RnD on clients needs and feature requests

Requirements

You’ll be great for this role if you have:

  • Experience of at least 2 years as a HR Professional in the areas of payroll, expense management, compliances and customer reports, preferably within a fast growing organization
  • Strong understanding of SaaS and the technology industry
  • Experience in project management
  • Strong negotiation skills needed to liaise with internal/external stakeholders
  • Excellent excel & data manipulation skills
  • Strong problem-solving skills and an ability to think outside of the box
  • Ability to interact with product development teams around delivery/roadmap
  • A can-do approach with the ability to thrive under pressure

***Learn about our hybrid working model***

Why work with us

At Hibob we are committed to creating an excellent employee experience. Our employees, culture, and additional benefits all make bob a great place to work, come join us! We offer a competitive compensation package that includes salary, benefits, and pre-IPO equity. We have a beautiful office located in Farringdon, London.

  • Company share options plan - every employee can eventually become a shareHolder 
  • Cash allowance for health insurance
  • Annual vision allowance 
  • Perkbox membership
  • Annual Headspace subscription and wellness benefits
  • Travel support (cycle scheme and season ticket loans)
  • Hybrid working from day 1
  • Work from home allowance - to get your home office set up! 
  • Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment)
  • 2 Social Impact days per year for volunteering
  • Awesome employee referral program- $2,500 for each successful referral with an additional ambassador programme
  • Pension scheme auto-enrolment from day 1
  • Fun company and team social events (locally and virtually with our global teams)
  • We love birthdays - take the day off and receive a special gift


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