Hibob is a vibrant, dynamic, happy place to work at. A start-up with an amazing culture, and bright and resourceful people in London and NY, with head-quarter in Tel-Aviv. It is a cloud-based people management solution. The platform ‘bob’ brings work to life. bob offers a beautiful way for employees to show their true colors and connect with each other – putting a sense of belonging at the heart of any company culture
We are looking for an experienced, energetic and positive Customer Success Manager to own and manage a significant book of Small clients. You will have great interpersonal skills as well as a strong bias towards excellent client service. You will be analytical and have great organizational and multitasking skills, and the ability to provide great service to a large number of accounts. You will have experience in customer success, account management or customer service in a SaaS-based business. You’re a positive individual, self-motivated with a can-do attitude.
We are looking for a strong Customer Success Manager, who is first and foremost passionate about working with our small segment customers to make sure they see value from bob.
The CSM should be passionate about being part of and helping build a world-class CSM team.
They will have the ability to be strategic with the clients, establish a business relationship with C-level as well as the HRIS and negotiate renewals and upsells.
If you are passionate about HR and employee experience; If you are data-driven, detail-oriented and excited to roll up your sleeves to make customers successful with our product, this is for you.
What will you do?