HR leaders know the frustration: payroll errors, clunky systems, and disconnected support teams that chip away at confidence. Today, the difference between good HR tech and great HR tech isn’t just the features — it’s the experience.
Join Sapient Insights and HiBob for a research-backed conversation exploring what great service and customer experience look like in HR tech today. Drawing on new findings from Sapient’s Voice of the Customer study, this session will reveal why service quality now ranks as one of the top HR tech buying drivers, and how companies can turn customer experience into their most powerful differentiator.
📅 Choose the session that suits your time zone—join us live on December 9 or 10.
🎓 1 HRCI re-certification credit available
In this empowering session, you’ll learn:
- What great service and experience look like this year
- The most common pitfalls that frustrate HR users — and how to avoid them
- Why simplicity, responsiveness, and cohesive platforms build lasting trust
- How AI is reshaping HR service delivery — moving from abstract concept to measurable impact
Walk away with practical insights to help you evaluate vendors, simplify workflows, and deliver the kind of experience your people can rely on.
Can’t make it live? Register anyway and we’ll send you the on-demand recording.
This program has been approved for one (1) HR recertification credit toward any of HRCI’s eight credentials, including SPHR® and PHP®.
