Best HR software for HR coordinators at SMBs in the US

Deliver consistent processes for employees and managers across teams
Provide leadership and Finance with reliable, AI-powered people data
Ensure accurate, secure and compliant HR operations across every state

1811 reviews on G2 | 4.5/5

1811 reviews on Capterra | 4.5/5

smiling woman in front of a colorful digital interface showcasing messages and recognition, colorful interface with "Grid Leader" badge

Modern, fast-growing, global businesses love Bob

What makes HR coordinators at SMBs in the US choose HiBob?

Give every employee access to the info and support they need

Using structured recognition and feedback processes, BigID digitized 100% of performance reviews and standardized operations across remote and office teams.

Provide leadership with reliable data for better planning

SmartRecruiters used Bob analytics to provide leaders with real-time visibility into workforce metrics across multiple sites, which improved decision-making.

Keep HR data accurate, secure, and audit-ready across states

VaynerMedia replaced manual documentation by centralizing HR records, policies, and approvals in Bob, ensuring accuracy across six offices.

HiBob is recognized as one of the best HR platforms

HiBob’s best features for HR coordinators

Pulse and eNPS surveys and recognition feed

Run surveys and feedback loops to understand employee needs
Recognize achievements publicly
Use a central feed to share news and ensure all employees receive consistent information

AI-powered dashboards and predictive analytics

Use AI-powered dashboards to track headcount, turnover, and costs in real time
Identify attrition risks and skill gaps sooner using AI-driven insights
Share accurate people data with leadership and Finance for smarter planning

Centralized employee records and secure document storage

Store HR data securely in one system with permission settings
Track changes and approvals for audit trails
Maintain standardized templates and policies across the organization

Why HR coordinators in the US love HiBob

$54K

Annual savings when using HR automation for time management

+18%

More productivity when employee engagement improves

+23%

Higher profitability when employees are more engaged with the company

How the VP of People from Chili Piper streamlined their HR workflows with automation

The Challenge

Managing 150 employees dispersed across 36 countries, Chili Piper faced heavy administrative burdens. They lacked integrated workflows, had to manually track onboarding/offboarding and offer letters,, and risked inconsistent employee experiences in a remote setting.

The Solution

Chili Piper uses HiBob to fully automate onboarding and HR workflows, delivering personalized, location-based experiences for global employees while saving 20+ hours monthly to focus on culture and growth.

The Results

Chili Piper uses HiBob’s Surveys and Your Voice to collect continuous, anonymous employee feedback, fostering transparency, connection, and trust. Bob’s versatility allows tailored use across culture, engagement, and decision-making.

Our biggest gain from Bob comes from the time saved from automations. It lets us focus on what actually impacts our people. Plus, Bob connects to so many tools, which is really helpful. It saves us a lot of time and manual effort.

Hallie Condon, Chili Piper

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FAQs about HiBob for HR coordinators in the US

How does HiBob help hybrid teams get consistent communication and support?

HiBob gives you a single source of truth that keeps everyone on the same page, whether they’re remote or in the office. You can use the central feed to share company updates, run pulse surveys to check in with your people, and recognise milestones publicly so no one feels left out. Employees get consistent access to policies, documents, and HR support—no matter where they’re working from.

How can HiBob help when leadership can’t rely on HR data for decision-making?

HiBob’s AI-powered dashboards pull all your people data into one place, so leadership and Finance always have accurate, up-to-date numbers. You can track headcount, turnover, and costs in real time, and spot attrition risks or skills gaps early. No more cobbling together spreadsheets—just reliable data that’s ready to share when leadership needs it for planning.

How does HiBob make it easier to maintain accurate, secure HR data across states?

HiBob centralises all your employee records in one secure system with access controls, so you’re not chasing down files across different locations. Every change and approval is tracked automatically, giving you clear audit trails. You can set up consistent templates and policies across your organisation, making it much easier to stay compliant no matter which states you’re operating in.