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General Terms and Conditions for Vendors

General Terms and Conditions for Vendors

Last Revised: March 2026

1. Acceptance

By registering as a vendor and/or accepting a purchase order (PO), the vendor (“Vendor”) agrees to be bound by these Terms and Conditions (“Terms”). No additional or conflicting vendor terms shall apply unless expressly agreed to in writing by HiBob and its subsidiaries (“HiBob”).

2. Purchase Orders

All purchases shall be governed by valid POs issued by HiBob. Vendor shall supply only the goods and/or services expressly stated in the PO. No work should commence without an authorized PO.

3. Delivery and Performance

Vendor shall deliver goods and/or perform services in accordance with the specifications, timelines, and quality standards required by HiBob. Time is of the essence.

4. Price and Payment

Invoices must be submitted via email to [email protected], clearly referencing the corresponding PO number. Payment will be made within 30 days of receipt of a valid invoice, unless otherwise agreed in writing, and subject to satisfactory delivery or performance. Prices are fixed and inclusive of all costs, unless otherwise stated on the PO. Vendor is responsible for all applicable taxes, duties, and charges unless otherwise agreed.

5. Warranties

Vendor warrants that all goods will be:

Vendor warrants that services will be performed with due skill, care, and diligence consistent with industry standards.

6. Compliance with Laws

Vendor shall comply with all applicable laws, regulations, and standards, including those related to anti-bribery, data protection, health and safety, and labor practices.

7. Insurance

Vendor shall maintain adequate insurance coverage (including general liability and workers’ compensation, where applicable) appropriate for the goods or services provided, and provide certificates upon request.

8. Confidentiality

Vendor shall not disclose or use any confidential information of HiBob except as necessary to perform under the PO.

9. Intellectual Property

Any intellectual property created specifically for HiBob in the course of providing services shall be the exclusive property of HiBob. Vendor warrants that goods and services will not infringe third-party intellectual property rights.

10. Indemnity

Vendor shall indemnify, defend, and hold harmless HiBob, its subsidiaries, affiliates, officers, and employees against any claims, damages, liabilities, or expenses arising from vendor’s goods, services, negligence, or breach of these Terms.

11. Limitation of Liability

HiBob’s total liability under any PO shall not exceed the amount payable under that PO. Neither party shall be liable for indirect, consequential, or punitive damages.

12. Termination

HiBob may terminate any PO immediately upon written notice if vendor fails to comply with these Terms or the PO requirements. Vendor shall promptly refund any prepayments for undelivered goods or unperformed services.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the HiBob entity entering into the Purchase Order is incorporated, and the courts of that jurisdiction shall have exclusive jurisdiction over any disputes arising out of or in connection with these Terms.

14. Entire Agreement

These Terms shall apply unless expressly varied by a specific written agreement between HiBob and the Vendor. In case of conflict, the specific written agreement shall prevail.