Best HR software for people operations managers at SMBs in the US

Ensure accurate, compliant HR operations across every state
Deliver consistent processes for employees and managers across teams
Build automated HR operations that reduce manual work

1811 reviews on G2 | 4.5/5

1811 reviews on Capterra | 4.5/5

smiling woman in front of a colorful digital interface showcasing messages and recognition, colorful interface with "Grid Leader" badge

Modern, fast-growing, global businesses love Bob

What makes people operations managers at SMBs in the US choose HiBob?

Keep HR data accurate and audit-ready across states

VaynerMedia centralized HR records, policies, and approvals in Bob, replacing manual documentation and ensuring accuracy across six offices.

Give employees consistent access to information and support

BigID digitized all of performance reviews and applied structured recognition and feedback systems to standardize operations for remote and office teams.

Automate HR operations across the employee lifecycle

Kustomer digitized onboarding and performance processes, centralized people data, and automated workflows—reducing manual work and strengthening operational accuracy.

HiBob is recognized as one of the best HR platforms

HiBob’s best features for people operations managers

Centralized employee records and document storage

Store HR data securely in one system with access control
Track changes and approvals for audit records
Maintain consistent templates and policies across the organization

Pulse surveys and recognition feed

Conduct surveys and feedback loops to gauge workforce needs
Celebrate milestones publicly
Use a central feed to share updates and ensure all employees receive consistent information

Automated workflows and attendance tracking

Automate onboarding, offboarding, and lifecycle changes
Use workflows to ensure tasks, documents, and approvals are always completed consistently
Integrate payroll and HR data to eliminate manual entry

Why people operations managers in the US love HiBob

$54K

Annual savings when using HR automation for time management

+18%

More productivity when employee engagement improves

+23%

Higher profitability when employees are more engaged with the company

How the VP of People at Chili Piper automated their HR workflows

The Challenge

Managing 150 employees dispersed across 36 countries, Chili Piper faced heavy administrative burdens. They lacked integrated workflows, had to manually track onboarding/offboarding and offer letters,, and risked inconsistent employee experiences in a remote setting.

The Solution

Chili Piper uses HiBob to fully automate onboarding and HR workflows, delivering personalized, location-based experiences for global employees while saving 20+ hours monthly to focus on culture and growth.

The Results

Chili Piper uses HiBob’s Surveys and Your Voice to collect continuous, anonymous employee feedback, fostering transparency, connection, and trust. Bob’s versatility allows tailored use across culture, engagement, and decision-making.

Our biggest gain from Bob comes from the time saved from automations. It lets us focus on what actually impacts our people. Plus, Bob connects to so many tools, which is really helpful. It saves us a lot of time and manual effort.

Hallie Condon, Chili Piper

Learn more

FAQs about HiBob for people operations managers in the US

How does HiBob keep HR data accurate across states?

HiBob centralizes all your employee records, policies, and documents in one secure system with proper access controls. Every change and approval is tracked automatically, creating clear audit trails that meet compliance requirements. You can maintain consistent templates and policies across your entire organization, regardless of which states you operate in.

How does HiBob ensure consistent communication for hybrid teams?

HiBob gives every employee access to the same information through a central feed where you can share updates, recognize milestones, and keep everyone connected. Pulse surveys and feedback loops help you understand what different teams need, whether they’re remote or in-office. The platform ensures consistent processes and support for all employees, no matter where they work.

How does HiBob reduce manual HR processes?

HiBob connects your entire HR workflow in one platform, so you’re not juggling multiple systems or manually updating spreadsheets. Automated workflows handle onboarding, time-off approvals, and lifecycle changes consistently across all states. Payroll integration eliminates duplicate data entry, and everything stays accurate without the constant manual upkeep.