Best HR software for people operations managers at tech SMBs

Standardize hiring and onboarding processes for scaling
Provide leadership with reliable, AI-powered people data
Maintain accurate, secure, and compliant HR data

1811 reviews on G2 | 4.5/5

1811 reviews on Capterra | 4.5/5

Modern, fast-growing, global businesses love Bob

What makes people operations managers at tech SMBs choose HiBob?

Ensure hiring and onboarding processes run consistently

Defined.ai automated onboarding workflows in three countries, digitized 360° reviews, and replaced disconnected systems with centralized processes to support scaling teams.

Give leadership reliable, real-time workforce insights

Zappi automated HR workflows and centralized data, saving £120,000 per year and supporting 30% headcount growth through analytics.

Keep HR data accurate, secure, and audit-ready

VaynerMedia centralized documents, approvals, and HR records in Bob, replacing manual workflows and ensuring consistency and accuracy across offices.

HiBob is recognized as one of the best HR platforms

HiBob’s best features for people operations managers

Integrated hiring pipelines and automated onboarding workflows

Connect Bob to your ATS to move candidates seamlessly into onboarding workflows
Automate checklists and document collection so every new hire is ready quickly
Track hiring progress and onboarding readiness as it happens

AI-powered dashboards and predictive analytics

Use AI-powered dashboards to monitor headcount, turnover, hiring velocity, and costs
Spot risks early with AI-driven insights such as attrition signals or staffing gaps
Share reliable people data with leadership for planning

Centralized employee records and secure document storage

Store employee data, documents, and contracts securely with managed access
Track changes and approvals to ensure accuracy and audit readiness
Set up standardized templates and processes across all locations

Why people operations managers in tech love HiBob

$54K

Annual savings when using HR automation for time management

+18%

More productivity when employee engagement improves

+23%

Higher profitability when employees are more engaged with the company

How the Senior Manager of People Operations from Kustomer streamlined onboarding and reviews

The Challenge

Kustomer grew fast and acquired another company, expanding teams in the US and Spain. Onboarding, reviews, and reporting were manual, slow, and scattered across systems—making it hard to deliver a consistent experience or access workforce insights.

The Solution

Kustomer selected Bob to digitize onboarding, automate performance reviews, and unify people data across all sites. They connected Bob to existing tools and enabled 360° feedback, goal setting, and manager visibility into key metrics.

The Results

With Bob, Kustomer runs consistent review cycles and onboarding across all teams. Managers track performance directly, employees are onboarded with clear structure from day one, and HR spends less time on admin.

There are many platforms that specialize in one specific area of HR, whether performance or onboarding. We wanted an innovative platform that did a bit of everything, supported our overall goals, and would grow with us.

Alyssa Henriques, People Operations, Kustomer

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FAQs about HiBob for people operations managers in tech

Can employees handle HR tasks themselves in HiBob?

HiBob lets employees and managers handle routine tasks themselves—like updating personal info, requesting time off, or checking policies. Automated workflows guide people through processes step by step, so your team isn’t constantly answering the same questions. This frees up People Ops to focus on strategic work instead of fielding requests all day.

How can HiBob help leadership trust people metrics?

HiBob pulls all your workforce data into one place, so you’re not piecing together numbers from spreadsheets or outdated systems. AI-powered dashboards give leadership real-time visibility into headcount, turnover, hiring velocity, and costs. The data is always current and reliable, which makes planning conversations much easier.

How does HiBob keep HR data accurate and secure?

HiBob stores all employee records in one centralized system with controlled access, so only the right people can view or edit sensitive information. Every change is tracked automatically for audit readiness. You can set up standardized templates and processes across locations to keep everything consistent as you grow.