Best HR software for HR coordinators at tech SMBs

Provide leadership with reliable, AI-powered people data
Build scalable, automated HR operations for rapid growth
Standardize hiring and onboarding processes for scaling

1811 reviews on G2 | 4.5/5

1811 reviews on Capterra | 4.5/5

Modern, fast-growing, global businesses love Bob

What makes HR coordinators at tech SMBs choose HiBob?

Give leadership reliable, real-time workforce insights

Zappi automated HR workflows and centralized data, which saved £120,000 annually while supporting 30% headcount growth using analytics.

Automate and standardize HR operations for efficient scaling

Kustomer digitized onboarding and reviews, automated workflows, and unified people data across sites—cutting manual work and enabling consistent processes globally.

Ensure hiring and onboarding processes run consistently

Defined.ai automated onboarding workflows across three countries, digitized 360° reviews, and replaced disconnected systems with centralized processes for scaling teams.

HiBob is recognized as one of the best HR platforms

HiBob’s best features for HR coordinators

AI-powered dashboards and predictive analytics

Use AI-powered dashboards to track headcount, turnover, hiring velocity, and costs
Flag risks early with AI-driven insights like attrition signals or capacity gaps
Give leadership reliable people data for planning

Automated workflows and time-off tracking

Automate onboarding, offboarding, and other lifecycle changes
Use workflows to ensure processes run in a consistent sequence
Integrate HR, payroll, IT, and recruitment systems to reduce manual work

Integrated hiring pipelines and onboarding workflows

Connect Bob to your ATS to transfer candidates seamlessly into onboarding workflows
Automate checklists and document collection so new hires ramp quickly
See hiring progress and onboarding readiness in real time

Why HR coordinators in tech love HiBob

$54K

Annual savings when using HR automation for time management

+18%

More productivity when employee engagement improves

+23%

Higher profitability when employees are more engaged with the company

How the Senior Manager of People Operations from Kustomer streamlined onboarding and reviews

The Challenge

Kustomer was growing quickly and acquired another company, with teams expanding across the US and Spain. Onboarding, reviews, and reporting were manual, fragmented, and slow across systems—making it hard to deliver a consistent experience or get workforce insights.

The Solution

Kustomer went with Bob to digitize onboarding, automate performance reviews, and unify people data across sites. They integrated Bob with existing tools and enabled 360° feedback, goal setting, and manager access to key metrics.

The Results

Kustomer now runs consistent reviews and onboarding across all teams with Bob. HR saves hours, managers can track performance directly, and employees are onboarded with structure and clarity from day one.

There are many platforms that specialize in one specific area of HR, whether performance or onboarding. We wanted an innovative platform that did a bit of everything, supported our overall goals, and would grow with us.

Alyssa Henriques, People Operations, Kustomer

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FAQs about HiBob for HR coordinators in tech

How does HiBob help leadership trust people metrics?

HiBob brings all your workforce data into one system, so you’re not pulling numbers from spreadsheets or outdated tools. AI-powered dashboards give leadership real-time visibility into headcount, turnover, and costs. The data stays current and reliable, making it easier to support planning and budget decisions.

How does HiBob speed up slow HR operations?

HiBob connects your HR, payroll, IT, and recruitment systems so information flows automatically. You can automate onboarding, offboarding, and routine approvals instead of handling them manually. This cuts down on errors and frees up time for work that actually needs your attention.

Can employees handle routine tasks without always asking HR?

Yes—employees and managers can update their own info, request time off, and access policies directly in Bob. Automated workflows guide them through common processes, so they’re not waiting on HR for every little thing. This means fewer interruptions and more time for strategic work.