Best HR software for HR admins at SMBs in the US

Provide leadership with reliable, AI-powered people data
Build scalable, automated HR operations to reduce manual work
Deliver consistent processes for employees and managers

1811 reviews on G2 | 4.5/5

1811 reviews on Capterra | 4.5/5

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Modern, fast-growing, global businesses love Bob

What makes HR admins at SMBs in the US choose HiBob?

Give leadership reliable data for workforce planning

SmartRecruiters leveraged Bob analytics to give leaders real-time visibility into workforce metrics across multiple sites, enhancing decision-making.

Automate HR operations across the employee lifecycle

Kustomer digitized onboarding and performance processes, centralized people data, and automated workflows—cutting manual work and boosting operational accuracy.

Give employees access to information and support

BigID used structured recognition and feedback processes to standardize operations across remote and office teams, digitizing 100% of performance reviews.

HiBob is recognized as one of the best HR platforms

HiBob’s best features for HR admins

AI-powered dashboards and predictive analytics

Access AI-powered dashboards to track headcount, turnover, and costs in real time
Spot attrition risks and skills gaps early using AI-driven insights
Provide reliable people data with leadership and Finance for better planning

Automated workflows and approvals and payroll connectivity

Streamline onboarding, offboarding, and lifecycle changes
Leverage workflows to ensure tasks, documents, and approvals are always completed consistently
Connect payroll and HR data to eliminate manual entry

Pulse and eNPS surveys, feedback, and reviews

Conduct surveys and feedback loops to understand workforce needs
Recognize milestones publicly
Share updates and ensure all employees receive consistent information using a central feed

Why HR admins in the US love HiBob

$54K

Annual savings when using HR automation for time management

+18%

More productivity when employee engagement improves

+23%

Higher profitability when employees are more engaged with the company

How the HR Project Manager at Jimdo transformed their HR operations

The Challenge

Kustomer expanded rapidly and acquired another company, expanding teams across the US and Spain. Onboarding, reviews, and reporting were manual, slow, and scattered across systems—making it hard to deliver a consistent experience or access workforce insights.

The Solution

Kustomer selected Bob to digitize onboarding, automate performance reviews, and unify people data across all sites. They connected Bob with existing tools and enabled 360° feedback, goal setting, and manager access to key metrics.

The Results

With Bob, Kustomer runs consistent review cycles and onboarding across all teams. Managers track performance directly, HR saves time, and employees are onboarded with clarity and structure from day one.

There are many platforms that specialize in one specific area of HR, whether performance or onboarding. We wanted an innovative platform that did a bit of everything, supported our overall goals, and would grow with us.

Alyssa Henriques, People Operations, Kustomer

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FAQs about HiBob for HR admins at SMBs in the US

How does HiBob provide reliable people data for leadership?

HiBob’s AI-powered dashboards give you real-time visibility into headcount, turnover, and costs across all sites. You can identify attrition risks and skills gaps early using AI-driven insights, then share reliable, accurate people data with leadership and Finance to support workforce planning and budget decisions.

Can HiBob reduce manual HR work?

Absolutely. HiBob automates onboarding, offboarding, and lifecycle changes so they happen without manual effort. Workflows ensure tasks, documents, and approvals are always completed consistently. Integrate with payroll to eliminate duplicate data entry and reduce errors across your HR operations.

How does HiBob ensure consistent employee experience?

HiBob provides a central feed where you can share updates and information so all employees receive consistent communication. Run surveys and feedback loops to understand workforce needs, recognize milestones publicly, and give everyone access to the same information and support regardless of location.