Best HR software for heads of people at SMBs in the US

Stay compliant across states and manage HR information safely
Build a strong employee experience and company culture
Simplify HR admin and save time on manual tasks

1811 reviews on G2 | 4.5/5

1811 reviews on Capterra | 4.5/5

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Modern, fast-growing, global businesses love Bob

What makes heads of people at SMBs in the US choose HiBob?

Centralize and secure HR records

Vaynermedia centralized HR records, policies, and approvals in Bob to replace manual documentation and ensure compliance as the company expanded across offices.

Improve engagement and visibility

BigID improved engagement and visibility by launching recognition and feedback tools in Bob, fully digitizing every performance review.

Automate HR workflows

Kustomer digitized onboarding and performance processes, replacing manual workflows with automation and saving HR significant time while improving data consistency.

HiBob is recognized as one of the best HR platforms

HiBob’s best features for heads of people at SMBs

Policy management and audit trails for compliance

Keep all employee data, contracts, and certifications organized in one system
Automate policy updates and approvals to stay compliant in every state
Maintain audit-ready records for consistent reporting and insights

Pulse surveys, recognition feed, and continuous feedback

Conduct short surveys to capture employee sentiment and feedback
Celebrate achievements publicly through Kudos and milestones
Encourage frequent feedback and regular 1:1s to build stronger connections

Automated workflows and tracking

Streamline onboarding, offboarding, and status changes to cut down on admin
Manage attendance, time-off, and approvals from a single dashboard
Sync payroll and HR data to prevent duplicate work and avoid errors

Why heads of people in SMBs love HiBob

$54K

Annual savings when using HR automation for time management

+18%

More productivity when employee engagement improves

+23%

Higher profitability when employees are more engaged with the company

How Alyssa Henriques at Kustomer achieved consistent HR processes across teams

The Challenge

Kustomer grew at a fast pace and acquired another company, expanding teams across the US and Spain. Onboarding, reviews, and reporting were manual, slow, and fragmented across different systems—making it hard to deliver a consistent experience or access workforce insights.

The Solution

Kustomer opted for Bob to digitize onboarding, automate performance reviews, and combine people data across all offices. They integrated Bob with their existing tools, enabling 360° feedback, goal setting, and manager access to key metrics.

The Results

Bob empowers Kustomer to run consistent review cycles and onboarding across all teams. HR saves time, managers track performance directly, and employees are onboarded with clarity and structure from their first day.

There are many platforms that specialize in one specific area of HR, whether performance or onboarding. We wanted an innovative platform that did a bit of everything, supported our overall goals, and would grow with us.

Alyssa Henriques, People Operations, Kustomer

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FAQs about HiBob for heads of people at SMBs

How does HiBob help stay compliant across multiple states?

HiBob automates policy updates, contract approvals, and record-keeping so everything stays compliant and audit-ready. You can track certifications, manage documents, and generate reports quickly, helping you meet state-specific regulations without the manual effort. It also provides audit-ready workflows and localized templates, making compliance easier to maintain as your business expands across regions.

How can HiBob improve engagement and recognition in small teams?

HiBob’s built-in feedback and recognition tools make it easy to celebrate wins and keep people connected. With pulse surveys, Kudos, and 1:1 feedback, you can build a culture of appreciation that strengthens retention and boosts morale across distributed teams. Managers also gain real-time insights into engagement trends, helping them act quickly to address any dips in motivation or connection.

How does HiBob save time on HR admin for SMBs?

HiBob centralises your HR processes in one place—from onboarding to time-off tracking. Automated workflows replace repetitive manual tasks, and integrated payroll connections ensure data flows smoothly, reducing errors and freeing up time for strategic work. With all HR information accessible in one system, your team can spend less time on admin and more time improving the employee experience.