From the Oscars to the Olympic Games, we live in a world that celebrates the best of the best. The Stevie Awards for Great Employers, a global business award competition that recognizes the world’s best companies to work for and the people who drive their success, is no different.
We are delighted to see so many of our customers win awards, recognizing them as outstanding places of work and highlighting the innovative ways they use Bob to drive business success. Let’s look at some of their success stories, highlighting four customers and their best use of Bob.
Engaging a global workforce
Clinch is a New York-based company that helps brands and agencies deliver customized ad experiences. With seven global sites across North America, South America, Europe, and Asia, Clinch is passionate about creating a winning global company culture for their 140 employees, near and far.
Bob has proven instrumental in this endeavor, providing Clinch with a social media-like feed for their people to share company news and engage with each other. Clinch uses Bob to announce new hires and highlight outstanding peer-nominated employees who embody their core values. They also enable their global workforce to get to know each other on a deeper level by spotlighting team members and sharing information about their personal interests through fun facts and quizzes.
Clinch also uses Bob to engage their people around global holidays and themed initiatives such as Black History Month, Pride Month, and International Women’s Day. They share posts that recognize the significance of these days, announce events, offer virtual backgrounds, and provide outlets for discussion. These efforts have played a crucial role in recognizing and celebrating the company’s cultural diversity.
Another way that Clinch engages its global workforce is by involving its people in decisions about different initiatives, such as company events and benefits. Clinch uses Bob’s Surveys to gain employee feedback and uses the data they collect to drive company-wide decisions. This approach helps Clinch’s people feel heard and supported and likely contributes to the company’s impressive 99 percent retention rate.
(Snapshots of Clinch posts on Bob)
Creating transformative onboarding experiences
Legend is an online media and technology company based in the UK, with 550+ employees working from six hubs across Europe and North America and remotely from an additional 16 countries.
As Legend penetrated new locations and markets, they realized they needed to adapt their onboarding process to deliver a consistent and robust experience for all their people, including those onboarding remotely. Among Legend’s onboarding challenges were fast turnaround times for ordering IT equipment, access provisioning, manual data integrity issues across systems, and non-centralized and inconsistent communication with new starters and their managers.
Using Bob, Legend has created a unified onboarding experience for new starters that automates essential tasks and centralizes documentation through their Lever integration, while localizing site-specific tasks for a more personalized experience.
Legend’s onboarding task list in Bob contains multiple touchpoints from across the business that are consolidated into one flow that includes:
- A structured and automated communication plan from contract signature until the end of probation
- A 30/60/90-day plan for new hires
- Goal-setting
They’ve also added self-service tasks for new hires to complete a workstation assessment, order their preferred company merchandise, and explore company information before their first day, reducing intervention by the support team by 63 percent.
Bob’s integrations with Legend’s tech stack, including Lever, Jira, Slack, and Okta, increase company efficiency during onboarding, saving the company hundreds of hours annually, and contribute to the “legend-ary onboarding experience” they provide for their new starters.
We couldn’t express it better than Legend themselves, “Our inventive use of HiBob has transformed onboarding, driving excellence and meaningful change throughout a pivotal stage of the employee journey.”
Empowering employee growth and wellbeing
ecosio is an IT service and consulting company based in Vienna. Since 2021, their primary focus has been on growing their global team, and they have hired a diverse and talented workforce of over 130 employees that span nine countries across Europe, Asia, Africa, and the US.
ecosio is committed to prioritizing employee wellbeing, ensuring that their people—both those working at ecosio today and those hired in the future—experience a positive work environment with opportunities for growth and fulfillment. In their words, “Just like a successful sports team, we recognize the importance of having the right employees in the right roles, as this is crucial to fostering a culture of growth and wellbeing. Amidst a remote-first environment, our HR initiatives prioritize employee wellness and work-life balance, reinforcing our dedication to our team’s success and fulfillment.”
This past year, ecosio used Bob’s workforce planning tools to streamline their recruiting and hiring processes and align jobs and salaries. They established a comprehensive compensation framework using Bob’s benchmarking tool to analyze salaries and have created a job catalog by redefining each role within the organization and mapping it to specific job families and levels. This effort has increased transparency in salary bands, ensuring competitive market remuneration and addressing existing salary gaps.
Using Bob, ecosio has achieved transparency and fairness in compensation that stands out in the industry. Their retention rate is 91.1 percent, highlighting their commitment to creating a supportive and fulfilling workplace for their people.
(A snapshot from Bob showing feedback from ecosio’s performance reviews)
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Celebrating cultural diversity across a remote workforce
Mailbird is an email management application with millions of users worldwide. Founded in Bali in 2012, Mailbird was an early adopter of the remote working model and currently has a team of 40 employees representing 20 different nationalities working remotely across multiple time zones. Mailbird’s diversity fosters a dynamic work environment, sparking innovative ideas and broad-minded problem-solving—essential elements that drive their growth and success.
At Mailbird, employees can work according to their own schedules, organizing their days for maximum productivity as long as they respect their colleagues’ time and meeting agreements. This blend of synchronous and asynchronous work supports a positive work-life balance and enables them to hire people from anywhere.
As a fully remote global company, Mailbird depends on Bob to provide a central place for engaging their people. In Mailbird’s words, “Our unique utilization of HiBob sets us apart in the industry…we’ve transformed it into a cultural linchpin that enhances employee trust and motivation. Our ‘unicorn kudos’ approach to employee recognition, facilitated through Bonusly (integrated with HiBob), is a prime example. This tangible, meaningful appreciation has contributed to higher retention rates and eNPS compared to the industry average.”
With such a diverse workforce at Mailbird, the company understands that their people have many different needs regarding culture, religion, and public holidays. Therefore, Mailbird offers a generous vacation package that includes at least 40 days per year, plus additional days based on tenure. Mailbird seamlessly manages their people’s time off using Bob, and it’s easy for their people to see who’s in and who’s out.
With Mailbird using Bob to streamline their day-to-day admin tasks, they have more time to focus on different initiatives to connect their global workforce and foster wellbeing, such as hosting weekly gaming sessions, remote escape rooms, and cooking classes. They promote their busy schedule of activities through Bob, ensuring everyone knows what’s going on.
There are many challenges associated with managing a global remote team, but with Bob, Mailbird can maintain a highly engaged and productive team while enhancing cultural inclusivity and employee satisfaction.
Congrats to all the Best of Bob and Employer of the Year winners
Global businesses, from SMBs to enterprises, use Bob to support their company-wide initiatives. From championing culture and engagement and key lifecycle events to promoting employee growth and wellbeing, Bob helps companies to become true winners.
Kudos to all our customers who won awards at the 2024 Stevie Awards: Belkins, Benefex, Carbon6, ChorusOne, Clinch, Coconut Software, ecosio, Flashpoint, Gamefam, Gaming Innovation Group, hipages Group, HostPapa, Legend, m-hance Ltd, Mailbird, MedPharm, Montu, Octopus Energy, SEON, and Wagepoint.
