Last updated: November 2025
The following tables provide information regarding HiBob’s corporate affiliates and third-party Sub-processors that may have access to Personal Data when providing services to HiBob on Customer’s behalf.
The entities listed below are HiBob Affiliates that may serve as Sub-processors to deliver the Services:
| Entity Name | Type of Service | Corporate Address | Transfer Mechanism | Security Measures | Contact details |
| Hi Bob (UK) Limited | Providing the Services | The Buckley Building (Fl. 1), 49 Clerkenwell Green, London EC1R 0EB, England | Adequacy Decision SCCs | Trust Centre | [email protected] |
| Hi Bob Ltd. | Providing the Services | 148 Menachem Begin Rd., Tel Aviv-Jaffa 6492104, Israel | Adequacy Decision SCCs | Trust Centre | [email protected] |
| Hi Bob (NL) B.V. | Providing the Services | Vijzelstraat 68, 1017 HL Amsterdam, Netherlands | N/A | Trust Centre | [email protected] |
| Hi Bob (DE) GmbH | Providing the Services | Karl-Liebknecht-Str. 29A, 10178, Berlin, Germany | N/A | Trust Centre | [email protected] |
| Hi Bob, UNIPESSOAL LDA | Providing the Services | Rua do Centro, Cultural 37A, 1700-249 Lisboa, Portugal | N/A | Trust Centre | [email protected] |
| Hi Bob (AU) Pty Ltd. | Providing the Services | Level 12, 66 King St, Sydney, NSW 2000, Australia | SCCs | Trust Centre | [email protected] |
| Hi Bob (Canada) Inc. | Providing the Services | 100 King Street West, Suite 6000, 1 First Canadian Place, Toronto, Canada | Adequacy Decision SCCs | Trust Centre | [email protected] |
| Hi Bob Inc. | Providing the Services | 275 7th Ave, New York, NY 10001, USA | Adequacy Decision (DPF) SCCs | Trust Centre | [email protected] |
HiBob uses the third-party Sub-processors listed below to host Personal Data or provide specific functionalities within the Services:
| Entity Name | Applicable Services/Products | Type of Service | Processing Location | Corporate Address | Transfer Mechanism | Security Measures (links to Sub-processor resources) | Contact Details |
| Amazon Web Services EMEA SARL | All Services (platform-wide) | Cloud computing and storage provider | EU | 38 Avenue John F. Kennedy, 1855 Luxembourg | N/A | AWS Cloud Security | [email protected] |
SingleStore, Inc. | All Services (platform-wide) | Analytics database provider enabling high-volume analytical queries, cross-module search, and reporting | EU | 388 Market St., Suite 860, San Francisco, CA 94111, USA | SCCs | Trust Centre | [email protected] |
| Cloudinary Ltd. | All Services (platform-wide) | Image processing provider used for uploading images to the HiBob platform | EU | 20 Aharon Bart St, Petah Tikva 4951448, Israel | Adequacy Decision SCCs | Trust Centre | [email protected] |
| Cloudflare, Inc. | All Services (platform-wide) | Cloud security provider used to scan for and prevent malicious cyber attacks | EU | 101 Townsend St, San Francisco, CA 94107, USA | Adequacy Decision (DPF) SCCs | Trust Hub, GDPR Compliance Page | [email protected] |
| Zendesk, Inc. | All Services (platform-wide) | Support ticketing system provider, used to receive and manage support tickets from End Users and Customers | EU | 989 Market St, San Francisco, CA 94103, USA | Adequacy Decision (DPF) SCCs | Compliance Certifications & Memberships | [email protected] |
In addition to the Core Sub-processors listed above, HiBob offers enhanced features and capabilities that may utilize additional third-party Sub-processors. These optional Sub-processors are not required for the core HiBob Services, and will only be used if and when Customer opts in to the specific features or products listed below:
| Entity Name | Applicable Services/Products | Type of Service | Processing Location | Corporate Address | Transfer Mechanism | Security Measures (links to Sub-processor resources) | Contact Details |
| Descope Technologies Israel (2022) Ltd. | HiBob platform SSO (where activated by Customer) | Identity and access management services (SSO) | EU | 11 HaAhim MiSlavuta St, Tel Aviv 6701022, Israel | Adequacy Decision SCCs | Security & Compliance | [email protected] |
| OneSignal, Inc. | HiBob’s mobile app (where enabled by Customer) | In-app notification service provider, used for notifying End Users of new activity in the mobile app | EU | 201 S. B St, San Mateo, CA 94401, USA | Adequacy Decision (DPF) SCCs | Privacy & Security | [email protected] |
| Nylas, Inc. | Optional calendar scheduling features, | API integration for syncing events scheduled on the HiBob platform to End Users’ business calendars | EU | 944 Market St, San Francisco, CA, USA | Adequacy Decision (DPF) SCCs | Trust Centre, Information Security Standards | [email protected] |
| OpenAI, L.L.C. | Optional AI features within the HiBob platform | LLM processing & generative AI | EU | 3180 18th St. San Francisco, CA 94110, USA | SCCs | Trust Portal | [email protected] |
| Amazon Web Services EMEA SARL | Optional AI features within the HiBob platform | Utilization of AI models hosted on AWS | EU | 38 Avenue John F. Kennedy, 1855 Luxembourg | N/A | AWS Cloud Security | [email protected] |
| UK Payroll module | |||||||
| Entity Name | Applicable Services/Products | Type of Service | Processing Location | Corporate Address | Transfer Mechanism | Security Measures(links to Sub-processor resources) | Contact Details |
| Box, Inc. | UK Payroll (module-wide) | Secure file transfer to and from Customer as required as part of the provision of the Services | EU | 900 Jefferson Ave, Redwood City, CA 94063, USA | Adequacy Decision (DPF)SCCs | Trust Centre | [email protected] |
| Okta, Inc. (Auth0) | UK Payroll (module-wide) | Identity and access management services (SSO) | EU | 100 First St., Suite 600, San Francisco, CA 94105, USA | Adequacy Decision (DPF)SCCs | Auth0 Security Centre, Okta Trust Centre | [email protected] |
| Optional features for the UK Payroll module | |||||||
| Access Systems (UK) Limited (AccessPay) | Payment run via BACS (where Customer has chosen to disburse compensation without opening a bank account) | Payment initiation and BACS payment submissions | EU & UK | City Tower, Piccadilly Plaza, Manchester, M1 4BT, England | Adequacy Decision | Compliance Info | [email protected] |
| Google Cloud IMEA Limited (Google Workspace) | Professional Services add-on for the UK Payroll module | Doc/spreadsheet tools used for advanced payroll calculations, reconciliations, and quality checks | EU | Velasco Clanwilliam Palace, Dublin 2, DO2 KW81, Ireland | N/A | Trust Centre | [email protected] |
| OpenAI, L.L.C. | Professional Services add-on for the UK Payroll module | Generative AI used for structuring payroll values into accounting-ready journal entries | EU | 3180 18th St., San Francisco, CA 94110, USA | SCCs | Trust Portal | [email protected] |
| Forest Admin, Inc. | Professional Services add-on for the UK Payroll module | Investigation and control console used for deep payslip/tax-calculation analysis and corrective actions | EU | 490 Post St., Suite 640, San Francisco, CA 94102, USA | Adequacy Decision (DPF) SCCs | Security Centre | [email protected] |
| DayZero Software, Inc. (Superblocks) | Professional Services add-on for the UK Payroll module | RTI preview tool used to validate payroll/tax figures before HMRC filing | EU | 100 Fifth Ave, 9th Floor, New York, NY 10011, USA | SCCs | Security Centre | [email protected] |
| US Payroll module | |||||||
| Entity Name | Applicable Services/Products | Type of Service | Processing Location | Corporate Address | Transfer Mechanism | Security Measures(links to Sub-processor resources) | Contact Details |
| Descope Technologies Israel (2022) Ltd. | US Payroll (module-wide) | Identity and access management services (SSO) | EU | 11 HaAhim MiSlavuta St, Tel Aviv 6701022, Israel | Adequacy Decision SCCs | Security & Compliance | [email protected] |
| Optional features for the US Payroll module | |||||||
| PlanSource Benefits Administration, Inc. | Benefits Administration add-on for the US Payroll module | Benefits administration and management of Customer-sponsored employee health plans | USA | 122 W. Pine St., Suite 203, Orlando, FL 32801, USA | SCCs | Trust Centre | [email protected] |
| Bob Finance module | |||||||
| Entity Name | Applicable Services/Products | Type of Service | Processing Location | Corporate Address | Transfer Mechanism | Security Measures(links to Sub-processor resources) | Contact Details |
| Descope Technologies Israel (2022) Ltd. | Bob Finance (module-wide) | Identity and access management services (SSO) | EU | 11 HaAhim MiSlavuta St, Tel Aviv 6701022, Israel | Adequacy DecisionSCCs | Security & Compliance | [email protected] |
| Twilio, Inc. (SendGrid) | Bob Finance (module-wide) | Email notifications for Bob Finance module activity | EU | 375 Beale St., Suite 300, San Francisco, CA 94105, USA | Adequacy Decision (DPF) SCCs | Trust Centre | [email protected] |
| Freshworks Inc. (Freshdesk) | Bob Finance (module-wide) | Customer support ticketing from within the Bob Finance module | EU | 2950 S. Delaware St., Suite 201, San Mateo, CA 94403, USA | Adequacy Decision (DPF)SCCs | Trust Centre | [email protected] |
| Optional features for the Bob Finance module | |||||||
| Microsoft Corporation (Azure OpenAI) | Optional AI analytics feature (Arc AI) based on dashboard data within the Bob Finance module | LLM processing & generative AI | EU | One Microsoft Way, Redmond, WA 98052-6399, USA | Adequacy Decision (DPF)SCCs | Service Trust Portal | [email protected]https://aka.ms/privacyresponse |
In the event that HiBob appoints a new Sub-processor, it will provide prior notice in accordance with its contractual obligations under the DPA executed with Customers.