Risotto

Risotto is an AI assistant that automates common HR requests, syncing approved changes to HiBob.

Built by: Risotto
Website: https://www.tryrisotto.com
Resources: Guide link
Region: Global

Value statement

Risotto + HiBob bring HR self-service into the flow of work. Employees can ask Risotto in Slack or Microsoft Teams about PTO balances, personnel info, or to submit time-off requests, which Risotto handles through HiBob instantly.

Functionality and how the integration works

Risotto is an AI agent that runs inside Slack or Microsoft Teams and connects to Bob via OAuth. Once installed, employees can ask Risotto in plain language to look up their own Bob profile information (address, department, hire date, PTO balance) or to submit a time-off request, which Risotto files directly in Bob on their behalf. No portal logins, no new app to learn.

Short company description and USP

Risotto is an AI-powered People help desk that lives directly in Slack and Microsoft Teams, so your team isn’t fielding the same PTO, benefits, policy, and onboarding questions over and over. Unlike traditional HR chatbots that just deflect, Risotto autosolves end-to-end – answering employee questions from your HR knowledge base, walking new hires through onboarding steps, and pulling live data from HRIS tools like Workday, HiBob, BambooHR, and Dayforce. One license covers your full People org alongside IT, Legal, and Finance, and customers like Gusto run a true People Help Center on Risotto – auto-resolving ~70% of employee requests across HR, Benefits, Employee Relations, and IT combined.

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Key features

<ul><li>24/7 AI answers — Instantly resolves PTO, benefits, policy, and "where do I find…" questions by pulling from Confluence, Notion, Drive, Slack, and your HRIS.</li><li>Onboarding & offboarding runbooks — No-code, plain-English workflows triggered by HRIS status changes (welcome flows, doc collection, IT/access provisioning, exit checklists).</li><li>Smart escalation with privacy — Sensitive topics (performance, employee relations, compliance) route to the right HRBP with full context — never auto-answered.</li><li>Self-updating HR knowledge base — Answer a new question that needs to be documented? → Risotto captures it as a KB article so the next employee gets an instant answer.</li><li>Unified, department-scoped help desk — One funnel for People, IT, Legal, Finance — each with RBAC and private routing so HR data stays with HR.</li><li>Audit-ready ticketing — Every request tracked, categorized, and (optionally) synced to Jira, Freshservice, Zendesk, or your existing ticketing tool.</li></ul>